How It Works
The Process is Simple:
1. A bride Shops the Collections and makes her selections and places an order.
2. We mail the florals to the bride 3 days prior to her wedding day with shipping return labels included.
3. The bride gets married!
4. The bride ships the flowers back to us using the enclosed return label and Saves up to 70% off Wedding Flowers.
WITH THE UNCERTAINTY OF COVID-19, WHAT HAPPENS IF I PLACE MY ORDER AND I HAVE TO RESCHEDULE MY WEDDING?
We understand and make any order that you place fully transferable to another wedding date if needed. We just ask that you notify us of a date change as soon as you know, so that we can update your order with your new wedding date.
IS THERE A DEADLINE TO MAKE AN ORDER?
There is NO DEADLINE, however we do recommend placing your order 3 to 6 months prior to your wedding. We DO accept dates closer than 3 months so feel free to book those dates and if there is an issue with availability after you place your order we will contact you immediately. If you wedding falls within prime wedding season Mar - Sep, we recommend placing your order as soon as possible once decided upon to ensure availability.
The sooner you book helps us in guaranteeing that the florals you would like are available for your wedding date. We do our best to accommodate ALL BOOKINGS! Feel free to reach out to us prior to booking if you have any concerns about your date needed.
WHAT IS WEDDING FLOWERS FOR RENT?
We are a luxury Rent and Return Floral Service that provides lush silk wedding day flowers for brides at a 70% savings off a traditional florist.
We are a division of Ruth’s House Event Rentals which has been in operation for 13 years servicing weddings and special events.
HOW TO PLACE YOUR WEDDING ORDER?
Add to your cart the items and quantities you would like to rent and proceed to checkout. Upon checkout 1 shipping charge will be added to your order total, which will cover ship to and return shipping from you. For payment you can select to 1) Pay the Full Balance or 2) Pay a 50% Deposit at checkout where the remaining balance will be charged when your blooms ship.
HOW DO I ORDER A SAMPLE FIRST?
You can order a sample first by clicking on 'Order a Sample Tab' to check out the quality and color combinations. To place a sample order, click on the Order a Sample link and select one of the options for samples. Bridesmaid bouquets and centerpieces are available for samples at a special discounted rates and free shipping. Other pieces may be rented to sample at the regular prices.
Sample Orders are shipped within 3 to 7 business days after an order is placed.
AFTER PLACING A WEDDING ORDER WHEN WILL I RECEIVE MY FLOWERS?
We arrange all deliveries to occur 3 days before your wedding/event but we ship earlier whenever possible.
WHERE DO YOU SHIP?
We ship nationwide throughout the United States. In addition, we also offer local pick up and return if you are centrally located in South Carolina.
DO I PAY THE RETURN SHIPPING?
No. The shipping charge applied to your order will cover both shipment to you and return back to us. Your boxed shipment will include a pre-paid shipping label along with instructions for shipping returns.
WHERE ARE YOU LOCATED?
We are located in South Carolina, but we ship to any address in the United States. Local pickup options are available for those brides that are in South Carolina.
We do allow for destination weddings. However, our products can only be shipped to a US address. It will solely be the responsibility of the renter to ensure that our florals are transported and handled with care to and from the destination location and shipped back once in the US. Longer rental rates may apply.
CAN I VISIT YOUR SHOWROOM
Our collections are on display at Ruth's House Event Rentals, 1001 Gilway Street, Holly Hill, SC. This location is 45 minutes away from Charleston, SC. You are welcome to view our collections in person, with a scheduled appointment M to F 9 to 5PM. The detailed pictures provide accurate representations of the florals and clients can expect the same to be delivered.
DO THE FLOWERS LOOK REAL IN PERSON?
Yes, Yes and Yes! We spent months working with our suppliers and visiting showrooms to hand pick every flower, greenery stem, container, and every textile that we used. The end result is that the florals you are getting absolutely look real and in many instances you will have to touch them to tell. More importantly, they also photograph beautifully. Please visit our social media for some of those shots to take a look for yourself.
You can rent a bouquet for bridal portraits. Just select your bouquet of choice and enter the date needed for your shoot and we can get it shipped to you.
PURCHASING YOUR BRIDAL BOUQUET
If you are absolutely smitten with your bridal bouquet and can’t bear to part with it, you CAN purchase it. Bridal bouquet costs begin at $225 to $350.
We do offer customization of our bouquets with varying ribbon colors. At this time we do not offer floral customization, but will continue to grow our collections offered for varied styles.
CAN I MIX & MATCH COLLECTIONS
All of our centerpieces are shipped to you as pictured with the florals and container used.
COMPLIMENTARY TOSS BOUQUET?
This one is on us! We provide a complimentary toss bouquet on orders $150 and greater. Toss bouquets are automatically included with orders over this threshold.
REFUND POLICY | CANCELLATIONS
No refunds will be given for cancellations made less than 90 days before an event date. If circumstances necessitate rescheduling an event, full credit of monies previously paid will be applied to the new event date.
Please review our Terms and Refund Policy for additional information.
We are happy to work with you on order additions as available and ask that you make us aware of such additions as soon as you know. Orders requiring removals should be made to us at least 60 days prior to your event, when possible.
STILL HAVE QUESTIONS
Please shoot us an email at email@example.com or call us at 803.496.7433 and we are happy to answer any additional questions you may have.